Contact Us

Store Location: 
132 Main St. Suite 5, 
Westhampton Beach, NY 
Store Hours:
Monday  11 am - 6 pm
Tuesday 11 am - 5 pm
Wednesday 11 am - 5 pm
Thursday 10 am - 6 pm
Friday 10 am - 6 pm
Saturday 10 am - 6 pm
Sunday  11 am- 5 pm


Phone: 631-288-0682

Thank you for shopping at Wetter or Not! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us [for a full refund or an exchange]. Please see below for more information on our return policy.


All returns must be requested within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and hygienic liner attached.


To return an item, [please email us at with your [Order Number, Date of Purchase] Place the the item securely in its original packaging [and include your proof of purchase/and the return form provided].

[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.] 


After receiving your return and inspecting the condition of your item, we will process your [return/exchange]. Please allow at least 2 days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]


[The following items cannot be returned [or exchanged]:
- Items that have clear signs of previous usage
- Items that have had the hygienic liners removed

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

[A 20% Restocking Fee will be charged for all returns received more than 30 days of the purchase date.]